Unauthorized

Our products are carefully crafted using premium materials and sustainable practices. Each item goes through rigorous quality checks to ensure it meets our high standards before reaching you.

We are primarily an online store, which allows us to offer better prices by reducing overhead costs. However, we occasionally participate in pop-up events and markets — follow us on social media to stay updated.

You can reach our support team by emailing us or using the contact form on our website. We typically respond within 24 hours during business days.

Yes! We offer gift wrapping for a small additional fee. Simply select the gift wrapping option at checkout and include a personalized message if you'd like.

Click the account icon in the top right corner of our website and select "Create Account." You'll need to provide your name, email address, and a password. Having an account lets you track orders, save favorites, and check out faster.

Standard shipping typically takes 5–7 business days. Expedited shipping is available at checkout and delivers within 2–3 business days. Please note that processing time of 1–2 business days is not included in these estimates.

Yes, we offer free standard shipping on all orders over $50. Orders under $50 have a flat shipping rate that is calculated at checkout based on your location.

We currently ship to the United States, Canada, and select international destinations. International shipping times vary by location and typically take 7–14 business days. Import duties and taxes may apply and are the responsibility of the customer.

Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account and viewing your order history.

If your package appears lost or arrives damaged, please contact our support team within 7 days of the expected delivery date. We'll work with the carrier to locate your package or send a replacement at no extra cost.

We accept returns within 30 days of delivery for items in their original, unused condition with tags attached. To start a return, log into your account or contact our support team for a return authorization.

Once we receive your returned item, please allow 5–7 business days for inspection and processing. Refunds are issued to your original payment method and may take an additional 3–5 business days to appear on your statement.

Absolutely! If you'd like a different size or color, contact our support team and we'll arrange an exchange. We recommend reaching out as soon as possible to ensure your preferred item is still in stock.

For returns due to defects or errors on our part, we provide a prepaid return label at no cost. For other returns such as change of mind, the customer is responsible for return shipping costs.

Items purchased on sale or with a discount code can be returned for store credit only. Final sale items marked as non-returnable at the time of purchase cannot be returned or exchanged.